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Wiggins Hair

Wiggins Hair

www.wigginshair.com
What is your customer experience with Wiggins Hair?

Wiggins Hair Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Wiggins Hair reviews show a 2.7 star rating from 5 reviews, consumers mostly neutral; rating split roughly 60% unfavorable and 40% positive.

Key Takeaways for Future Customers

  • Expect mixed product quality and inconsistent color compared to photos.
  • Many customers request a refund and report slow or denied returns.
  • Be prepared to follow up on shipping and tracking; customer service response is inconsistent.

Negative Feedback / Risk Areas

  • Frequent complaints about missing orders, delayed shipping, and alleged fraud.
  • Reports of denied refunds, return label issues, and poor communication from support.
  • Quality concerns: thin units, synthetic feel, and color mismatch.

Positive Feedback

Some reviewers note good hair that is soft and mention discounts and website as valued features.

View full overview ›

Media from reviews

Wiggins Hair - Track wig
Wiggins Hair - I feel scammed!Wiggins Hair - I feel scammed! - Image 2Wiggins Hair - I feel scammed! - Image 3Wiggins Hair - ReturnWiggins Hair - Return - Image 2Wiggins Hair - Return - Image 3
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Show reviews that mention
wig number refund return label textures addition lengths description fibers return
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Erica B Xry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riverside, California

Filing a complaint with better business bureau and FTC

AI Highlights
  • Order 60036****: no merchandise or refund since Jan.
  • Refund of $408.16 is owed and acknowledged.
  • Issue in 3 business days; confirm when issued.
Updated by user Apr 22, 2026

They hve not sent me any merchandise which I ordered in Jan it’s now 3 months later they ask me to close dispute with my bank and they will refund me …which I have the emails to prove the merchant admitting to refunding me I still hve not been refund nor receive any item which is 408$ taken from me

Original review Apr 07, 2026
Hello,order number 60036****
I have not received merchandise or been refunded which has been since Jan Im now told by my bank to do final attention to resolve I been told they will refund after results which is now action need to be taken
My bank has just confirmed multiple times that they do not send results to merchants and that no further action is required on their end.
It has, been months and you have already acknowledged that I am owed a refund. Waiting for bank results is not a valid reason to continue delaying.
Please process my refund of $408.16 within 3 business days.
If the refund is not completed, I will escalate this through my bank again and file formal complaints for failure to issue a refund after acknowledgment. I will also file complaints with FTC,better business bureau
Please confirm once the refund has been issued.
Waiting on bank is not valid any more
Now im no longer dealing with a dispute Im dealing with a business failing to honor a promised refund
Loss:
$408
Pros:
  • I never receive merchandise
Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: Please dnt they scam you with deliveries

View full review
Kayla K Wmo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Track wig

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Wiggins Hair - Track wig

My wig has not arrived I am waiting still

I need a exact day when it is coming I leave town Friday and need it before Tuesday it is very important

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Saliha Wfz

Refund Status

Returned wig but havent received refund after confirming that it was returned. I sent the tracking number and confirmed deliver on 6/15

View full review
Anonymous
map-marker Garland, Texas

I feel scammed!

AI Highlights
  • Wig doesn't match online description; it has two textures.
  • The unit is thin on top; back lengths differ; no return label.
Wiggins Hair - I feel scammed!
Wiggins Hair - I feel scammed! - Image 2
Wiggins Hair - I feel scammed! - Image 3

I have received a wig that does not look like what was posted online. It doesn't match the description.

The wig has synthetic fibers in it and 2 different textures as well. In addition to that the unit was not full, it is very thin up top and the back of it it 2 different lengths. I immediately reached out the same day I received it letting them know that I did not want any other wig and that I wanted to return it.

They denied sending me the return label and stopped communicating with me. This is not ok , I would like someone to follow up with me and send the return label to rectify the situation.

View full review
1 comment
Guest

That is one ugly wig

Kenethra B Sto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dislike product and quality

AI Highlights
  • Dissatisfied with the product received.
  • Nearly $300; quality is poor.
  • Not ginger brown; color is ginger orange.

I am dissatisfied and disappointed in the product that was received. This wig was supposed to be my birthday wig; it was almost $300.

The quality is horrible; it feels like Barbie doll hair, and it is not true to color. It is not ginger brown like advertised; it is ginger orange.

Loss:
$260
Cons:
  • Cons quality is not good for price

Preferred solution: Full refund

User's recommendation: Don’t buy

View full review
Helen S Mka

Return

Wiggins Hair - Return
Wiggins Hair - Return - Image 2
Wiggins Hair - Return - Image 3
Wiggins Hair - Return - Image 4

I have proof that wig was return back to your company is located in New York. So I need this get resolved. Pic where sent to you

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Sharel J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Package stolen

USPS claimed I picked up the package, but I didn't. I'm not on camera picking it up or anything. I just want justice.

Loss:
$53

Preferred solution: Deliver product or service ordered

View full review
Tierra B Iwh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm calling about my order

AI Highlights
  • Customer seeks order location and ETA, and the status shows shipped since yesterday.
  • Ordered Tuesday and it is Saturday with no updates, email address provided.
Contains 2 confidential files for company representatives

I want to know what's taking my order so long and where it is. It's been saying 'shipped' since yesterday.

I ordered it on Tuesday; it's now Saturday with no recent updates. Please let me know where my package is and when it will be arriving.

Thank you very much. You can email me at tierra0498.tb@***.com.

Pros:
  • Good hair
Cons:
  • Horrible shipping

Preferred solution: Deliver product or service ordered

View full review
Tameka Wie

Worst wig I have ever purchased

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This wig is supposed to a 360 with the clear pull tabs in back you can diffenly see those and the wig is so thin

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Rayonia E

Dispute order

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AI Highlights
  • Package didn't arrive while I was out of town.
  • I called the number provided but couldn't reach anyone, and I've ordered many times before.

I was waiting on the arrival for my hair it hasnt came I was out of town and didnt see my package. I called the number given and was unable to speak to someone . Ive ordered many times before and this has never happened

Loss:
$464
Pros:
  • Very nice and soft

Preferred solution: Full refund

View full review
Resolved
Monique M Hdd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Return

AI Highlights
  • The wig does not look like the picture.
  • I want a refund; other wheels I bought were satisfactory.
Wiggins Hair - Return
Wiggins Hair - Return - Image 2
Contains 1 confidential file for company representatives
Updated by user Apr 16, 2023

Company fixed the issue and I have been provided with full refund.

Original review updated Apr 16, 2023

It looks nothing like the picture that I sent to you. I was unhappy with this wig and I would like a refund. I bought other wheels and I was satisfied this one Im unsatisfied, and I would like my money back.

Preferred solution: Full refund

User's recommendation: I would like a refund this looks very cheap. I wasn’t happy. I have my other ways and will satisfy this one I wasn’t.

View full review
Tiangela J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't get my email

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Contains 1 confidential file for company representatives

I ordered my wig yesterday and didnt get a email or anything no confirmation but they took the money off my card

Preferred solution: Deliver product or service ordered

View full review
Geraldine A Tig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FRAUDULENT

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AI Highlights
  • Ordered a wig shown online but received a different wig.
  • Return cost is $110 for a refund of $200.
  • They will not pay for the return.

I placed an order for a wig that was displayed online. I received a totally different wig and was told that I had to return the wig at a cost of $110.00 in order to receive my refund of $200 (which was the cost of the wig). They will not pay for the return when they were clearly fraudulent in their depiction of the merchandise I was to receive.

Loss:
$200
Cons:
  • Located in china fake liars

Preferred solution: Full refund

User's recommendation: Please do not purchase from this FRAUDULENT COMPANY!!!

View full review

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